Ultimate Entrepreneurship Online Bundle, 10 Certificate Courses

The Most Comprehensive Entrepreneurship Bundle

Ultimate Entrepreneurship Online Bundle, 10 Certificate Courses

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Make Your Business Venture an Astounding Success - 10 Courses in this Bundle

  1.  Entrepreneurship

  2.  Small Business Masterclass

  3.  Critical Thinking

  4.  Supervising Others

  5.  Managing Human Resources

  6.  Business Etiquette

  7.  Business Ethics

  8.  Internet Marketing Fundamentals

  9.  Marketing Basics

  10.  Performance Management

1. Entrepreneurship : Make Your Business Venture an Astounding Success!

So, you want to break into entrepreneurship? Well, that’s great, but know that it is no easy feat. There are many steps you must take just to prepare yourself to embark on the journey, and once you have started your business, many more steps to maintain the business. This course is designed to give you the tools you need to start, run, and grow a business you can be proud of!

Would you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship course.

Let our Entrepreneurship Online Short Course help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship course.

By the end of this Entrepreneurship Online Short Course, you will be able to:

  • Understand how to start a business
  • Develop a business plan
  • Get financing for your business
  • Hire and train employees
  • Run your business
  • Grow your business

2. Small Business Masterclass: Learn Marketing & Branding strategies to Make Your Business Successful!

If you are struggling to keep your business afloat or you want to learn the real secrets to business success, you must invest in the Small business Masterclass, Online Course. You will learn strategies and techniques that you can implement quickly and easily that will dramatically increase your profitability and the value of your business.

In a little over 6 hours, you will master the skills required to Bullet Proof your business and create a gold mine for your family. Learn from leading businessmen including Gerry Harvey, David Koch, Ross Greenwood and more, the Skills required to Develop your Business to it's full potential.

If you own a small business today you either have a potential gold mine or a potential hazard for your family, what are you prepared to do to turn your business into a potential gold mine? Some businesses fail because they can’t manage money, but most businesses fail because they never learned how to manage their ideas.

With The Small Business Masterclass you will learn:

  • Strategies to get your business off the ground Quickly, so you are Making Money Sooner
  • How to get your image right so your customers are confident to deal with you and Keep Coming Back
  • How to make your customers Remember Your Business
  • What is happening with your sales, which customers are profitable and which customers are eating into your Profits
  • How to profile your customers to identify your Valuable Customers
  • How to merchandise to Increase Profitability
  • Learn how to develop a system that will let your business almost run itself, freeing up your time to put in place New Marketing Strategies
  • How systems increase Productivity and Profitability
  • How to sell features, advantages, and benefits of products to Increase Sales
  • How to communicate your unique selling position to your customers to constantly Beat Competitors
  • How to write hypnotic sales copy to Achieve Higher Conversions
  • How to market your products and services to Keep Business Growing
  • How to use the web to promote your business and create Awareness For Your Brand
  • 7 key marketing strategies that are easy to follow and put into action for Long Term Growth

3. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.

By the end of this Critical Thinking Online Short Course, you will be able to:

  • Understand the components of critical thinking
  • Utilise non-linear thinking
  • Use logical thinking
  • Recognise what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities

4. Supervising Others: Effectively Manage Your Staff to get More out of Them

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

By the end of this Supervising Others Online Short Course, you will be able to:

  • Define requirements for required work.
  • Set the expectations for your staff.
  • Establish SMART goals for yourself.
  • Help your staff set SMART goals.
  • Learn to delegate appropriately.
  • Provide effective feedback to your staff.
  • Utilise effective time management techniques.
  • Perform effective conflict resolution.
  • Understand how to manage effectively in different situations.
  • Understand what a new supervisor needs to become an effective supervisor.

5. Managing Human Resources: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

6. Business Etiquette: Look and Sound Your Best in Any Situation

Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

At the end of this Business Etiquette Online Short Course, you should be able to:

  • Identify what business etiquette is and why it’s important.
  • Network with confidence.
  • Present themselves professionally.
  • Understand the importance of dress codes and what they mean.
  • Understand how to use a business card effectively.
  • Remember names easily.
  • How to conduct themselves at a business lunch.
  • Understand basic guidelines regarding, grammar standards in all written communication.
  • Understand telephone etiquette.
  • Understand the benefits of international etiquette.

7. Business Ethics: Business Ethics are Vital for an Organization to be Successful

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability.

Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.

A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed.

It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

By the end of this Business Ethics Online Short Course, you will be able to:

  • Define and understand ethics
  • Understand the benefits of ethics
  • Create strategies to implement ethics at work
  • Recognise social and business responsibility
  • Identify ethical and unethical behavior
  • Learn how to make ethical decisions and lead with integrity

8. Internet Marketing Fundamentals: Gain the Skills required to Market Your Business Online

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low cost marketing tool that can reach a large audience.

Internet Marketing Fundamentals will provide you with a great set of skills to market your business online. Content is the king of Internet marketing, and your will need to know how to utilize your great content. If you want your business to grow then you need to understand Internet Marketing Fundamentals.

By the end of this Internet Marketing Fundamentals course, you will be able to:

  • Know how to conduct market research
  • Develop a workable internet marketing campaign
  • Recognise your target market
  • Understand your brand
  • Grasp SEO and website characteristics
  • Find and capture leads

9. Marketing Basics: Get a Better Understanding of Marketing and Grow Your Business

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. In this course you will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

Marketing Basics will provide the basic knowledge to show you how to build and grow your business. Marketing has changed a lot recently and having a new perspective will give you the needed information to assist in making marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

By the end of this course, you will be able to:

  • Define your market
  • Know the different types of marketing and ways to use them
  • Learn effective ways of communicating with the customer
  • Know how to set marketing goals and strategies
  • Recognise common marketing mistakes and know how to avoid

10. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognise the importance of motivation
  • Develop a performance journal and performance plan

Receive Lifetime Access to Course Materials, so you can review at any time.

Learn about various functions of a business and make a splash in the business world with our entrepreneurship courses

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Ultimate Entrepreneurship & Small Business Learning 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Entrepreneurship

Module One: Getting Started

By the end of this course, you will be able to:

  • Understand how to start a business
  • Develop a business plan
  • Get financing for your business
  • Hire and train employees
  • Run your business
  • Grow your business

Module Two: Decide on the Type of Business

  • Lesson One: Is It Feasible?
  • Lesson Two: What Are Your Interests?
  • Lesson Three: Do You Have the Experience?
  • Lesson Four: Are You an Expert?
  • Lesson Five: Case Study

Module Three: What Is the Market/Competition Like?

  • Lesson One: Is the Venture Lucrative?
  • Lesson Two: Is There Competition?
  • Lesson Three: How Can You Set Yourself Apart from the Competition?
  • Lesson Four: How Is the Customer Prospect?
  • Lesson Five: Case Study

Module Four: Basics of Starting a Business

  • Lesson One: Decide on a Name
  • Lesson Two: Legal Structure of the Business
  • Lesson Three: Register the Business
  • Lesson Four: Choose the Location
  • Lesson Five: Hire an Accountant
  • Lesson Six: Case Study

Module Five: Create a Business Plan

  • Lesson One: What Should Be Included in the Business Plan
  • Lesson Two: Gather Documentation
  • Lesson Three: Develop a Business Plan Outline
  • Lesson Four: Draft a Business Plan
  • Lesson Five: Case Study

Module Six:  Get Financing

  • Lesson One: Contact Organizations for Guidance
  • Lesson Two: Decide the Type of Financing
  • Lesson Three: Shop Around
  • Lesson Four: What to Do Once Approved
  • Lesson Five: Case Study

Module Seven: Hire Employees

  • Lesson One: Develop Job Descriptions
  • Lesson Two: Advertise Positions
  • Lesson Three: Interview Candidates
  • Lesson Four: Select Candidates
  • Lesson Five: Case Study

Module Eight: Training Employees

  • Lesson One: Teach Company Culture
  • Lesson Two: Implement Actual Training for the Position
  • Lesson Three: Provide Feedback
  • Lesson Four: Offer Additional Training, If Necessary
  • Lesson Five: Case Study

Module Nine: Market the Business

  • Lesson One: Traditional Marketing
  • Lesson Two: Create a Website
  • Lesson Three: Social Media
  • Lesson Four: Networking Groups
  • Lesson Five: Case Study

Module Ten: Run the Business

  • Lesson One: Procurement
  • Lesson Two: Sell! Sell! Sell!
  • Lesson Three: How to Manage Cash Flow
  • Lesson Four: Budgeting
  • Lesson Five: Case Study

Module Eleven:  Grow the Business

  • Lesson One: Offer More Products/ Services
  • Lesson Two: Open Another Location
  • Lesson Three: Franchise Opportunitites
  • Lesson Four: Scoring Large Contracts
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Small Business Masterclass

Module 1 Getting Your Image Right

In this module, we look at your total company image from customer perception to staff look and feel. We cover company colors, slogans, uniforms and more.

  • Learn how to change your image and your business image.

  • Learn how to make your customers remember your business.
  • Learn what colors suit your business and will attract your target customers.
  • Learn how to act like a winner and not like a loser.
  • Are you a possibility thinker or an impossibility thinker?
  • Does your logo or slogan sell your business?

Included in this module is an interview with John Ferguson, who is a small business owner of Eco-Signs. John has invented the new ecologically friendly and easy-to-use slimline light box signs and John talks about his six-year journey from starting his business in his garage to operating out of a factory and out growing it by dominating his market.

In this interview he covers topics such as:

  • Creating brand awareness

  • Start-up marketing
  • Growing your business and dealing with expansion
  • Patenting and trade marking

Also, included in this module is an interview with Gerry Harvey, who is the co-founder of the Harvey Norman retail chain in Australia and New Zealand. He talks candidly about his upbringing and his family experience of losing money and dealing with hardship and how this shaped his mindset to earn money.

He explains what keeps him motivated to stay at the top of what he does. He also talks about the need to be organized and have a balance between work, family, exercise and relaxation.

In this interview Gerry Harvey also covers topics such as:

  • The risk of losing money and the need to generate cash flow

  • Why you should follow your passion
  • Why your perseverance will determine your success
  • How to choose the right business for you
  • The importance of educating yourself to learn a variety of skills needed to be successful in business

Module 2 Know Your Business

In this module we look at what is happening with your sales. Which customers are profitable and which customers are simply eating into your profitability.

  • Learn how to focus on your customers, not your products.

  • Learn how to choose your ideal customer.
  • Learn how to price your products based on your ideal customers.
  • Learn which of the three pricing structures will suit your business.
  • Learn the four essential parts to making money in business.
  • Learn how to use risk management to guide your expansion.
  • Learn how to merchandise to increase profitability.

Included in this module is an interview with Ross Greenwood, who is the Finance Editor for the Nine Network in Australia and a small business owner himself. He discusses in detail the economic indicators that small business owners should be aware of and how these can affect your business.

He provides commentary on the best way to extend your line of credit when economic times are tough and you need more cash flow to sustain your business, without it adversely affecting your family and lifestyle. He also shares his thoughts on why nurturing relationships with your bank manager and accountant can help save your business from getting into trouble.

In this interview Ross Greenwood also covers topics such as:

  • How to run your business according to the market conditions

  • How to determine whether your business is merely a job or a sustainable business
  • How to turn the income from your business into an asset
  • The advantages of investing in commercial property over paying rent
  • How to avoid your business becoming a living nightmare
  • What skills you will need to learn if you have chosen to commercialize your interest, skill or hobby into a small business

Module 3 Systematize Your Business

In this module we will cover how to develop systems that will let your business almost run by itself, freeing up your time to put into place your new business strategies.

  • Learn techniques to give your business measurable consistency.

  • Learn systems that will allow you to duplicate or franchise your business.
  • Learn how systems will increase the value of your business to the potential buyer.
  • Learn the ten steps to systematizing your business.
  • Learn how systems will increase staff productivity.

Included in this module is an interview with Andrew Ricker, who is co-owner of The Aged Care Channel in Australia - a membership-driven organization that provides educational resources for training the staff of residential care homes via satellite. In this interview he covers topics such as:

  • Introducing best practice and continuous improvement programs to keep up to date with current demands

  • Building a business slowly on strong foundations rather than rushing expansion by over financing
  • The importance of having the right skill set within the staff of the business
  • The importance of keeping an eye on the core business
  • The importance of having well-documented procedures to enable duplication of your business
  • The importance of succession planning to enable expansion
  • Learning to use your past mistakes to guide you to future success

Also included in this module is an interview with Tim Sims, Managing Director of Pacific Equity Partners in Australia. He explains what private equity is and how it works. He gives commentary on the criteria used by private equity partners when looking at a business in which to invest.

In this interview Tim Sims covers topics such as:

  • The elements that make a good business

  • How to take profits to a higher level without reducing costs
  • How to create value in a business
  • How private equity partners can help to grow your business
  • Understanding the importance of having a sound business strategy

Module 4 Sales Team Training

We teach your staff to sell in a tough market. Your staff will be trained how to make business friendships with your main customers.

Learn how:

  • Staff members can contribute to the culture of your team

  • To train your staff on selling the features, advantages, and benefits of products
  • To communicate your unique selling position to your customers
  • To attract repeat customers
  • To decide between part-time or full-time sales staff
  • To match the personality of your sales staff to your products
  • To recapture lost sales
  • To develop business friendships
  • To use telemarketing successfully
  • To use testimonials to sell your products or services
  • Your business has the potential to lose customers
  • To manage the integrity and reputation of your business
  • Staff meetings can boost your sales team's performance

Included in this module is an interview with sales and marketing expert Tim Shaw, who is regarded as Australia's No.1 salesman. He talks about his years selling for Demtel on television and why customers buy the salesperson before they buy the product. He will help you to understand how to influence your customer to spend their money with you and not your competitors.
In this interview Tim Shaw also covers topics such as:

  • What is quality customer service

  • How to brand your business
  • How to connect with your customer
  • How to use testimonials
  • Why you should continuously update your presence in the market place
  • How important the boss is to the business
  • How to leverage every sale you make
  • What portion of your sales

Module 5: Marketing your Business

We will look at how to write copy that sells. You will learn all the rules to copywriting that help a customer make a decision to buy from you.

  • Find your niche and dominate it.

  • Learn to blow your competition out of the water.
  • Learn what your unique selling position is.
  • Know the benefits of your products and how to market them.
  • Learn how to write an attention-grabbing headline.
  • Learn the ten biggest marketing mistakes businesses make.
  • Learn how to write hypnotic sales copy.
  • Learn how to grow your mailing list.
  • Learn when it is best to market.

Included in this module is an interview with copywriter David Said, who has thirty years experience in leading Australian and international ad agencies. He explains what is required to write good copy and sell by "remote control" as he calls it.

In this interview David Said also covers topics such as:

  • How to present your product

  • How to control your reader's eye
  • How to control your reader's pace
  • How to write different copy for different mediums

Also included in this module is an interview with John Hilton, who is an inventor and Managing Director of Spatial Freedom Australia. John has invented the products Space-ball™ and the Astroid™ spatial controller, which are used in 3D design engineering. His list of clients includes companies such as Boeing, Ford and General Motors.

In this interview John Hilton covers topics such as:

  • How to take your product to the marketplace

  • How to protect your idea or technology
  • How to package your products

Module 6: Website Ranking

There are unwritten rules to getting your website onto the first page of a search engine. We take you step-by-step through how to optimize your website and make it sell for you.
Learn how:

  • To use the web to promote your business

  • To use ad words to laser guide your marketing on the web
  • Search engines work
  • Sponsored links work and their benefits
  • To get high natural ranking for free
  • The rules of search engine optimization are achieved
  • Your keywords can help get you to the top
  • To make your website relevant to the search term
  • To use testimonials to get more out of searches
  • To use links to get higher rankings
  • To use e-articles to link to your site

This module includes an interview with small business owner Gavin Tooley, owner of Click Business Cards, which are Australia's largest supplier of business cards. Click Business Cards transformed it's business from a run-of-the-mill printing business in 1996 to an internet-driven business with a global customer base.

In this interview Gavin Tooley covers topics such as:

  • The value of having testimonials on your website

  • Why you should make it easy for the customer to contact you and order from your website
  • Why it is important to give your customer simple options when ordering
  • Why a customer chooses an internet business instead of a face to face business
  • The best way to promote your business on the internet search engines

Module 7: Bullet Proof your Customers

In this module, we cover how to stop your opposition from stealing your customers. We show you how to set up a customer loyalty program. Your customer loyalty program will help your customers distinguish your business from others.

You will learn:

  • Why you should know your customer

  • Who your most loyal customers are
  • How to develop a system to identify your most valuable customers
  • How to put together a customer evaluation form
  • What customer rewards programs work
  • How to create a mystery shopper program
  • How often to contact your customer
  • How to identify when you are losing a customer
  • Why an interesting newsletter that will cement relationships with your customers
  • Eye-catching formats for your newsletters
  • How to use your newsletter as a sales tool
  • How to track the sales of your customers
  • How to alter staff behavior to increase your sales
  • How to use a competitor analysis to your advantage

Module 8: Print Advertising (including yellow pages)

In this module, we will take you through writing a Yellow Pages advert that works. We will discuss strategies to help you get more sales by splitting adverts to get the maximum benefit.

You will learn

  • What will appeal to your customers

  • How to make your advert stand out from your competitors
  • What the Yellow Pages sales team will not tell you
  • How to negotiate the best price for your advert
  • How to design your advert for your target customer
  • Which classification headings will generate more inquiries
  • What fonts to use for impact headlines and body copy
  • What graphics work best
  • What style of advert to avoid
  • How to tell your customers why they should call you
  • Why Yellow Pages advertising works
  • How to track and measure the success of your Yellow Pages advert

Module 9: 7 Key Marketing Strategies

In this module, we present seven key marketing strategies that are easy to follow and put into action.

We also cover setting business goals that are on purpose for your business.

Included in this module is an interview with David Koch, co-host of Australia's No.1 breakfast show, Sunrise. David is also well respected as a top investment and business commentator, presenting My Business Show on the Seven Network, plus A Minute on Your Business and A Minute on Your Money, which has aired on over 50 radio stations across Australia.

In this interview David Koch covers topics such as:

  • Effective communication for partners when dealing with finances.

  • Where to start seeking financial advice.
  • Why you should invest in income protection insurance.
  • Why it is important to have predetermined goals.
  • Tips of on how to balance your personal life with your business life.

Course 3 - Critical Thinking

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 4 - Supervising Others

Section One: Getting Started

  • Objectives

Section Two: Setting Expectations

  • Criteria for Success
  • Spotting Opportunities for Improvement
  • Setting Expectations Verbally
  • Documenting Expectations

Section Three: Setting Goals

  • Understanding Cascading Goals
  • Creating SMART Goals
  • Helping Others Set Goals

Section Four: Assigning/Delegating Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach

Section Five: Three Degrees of Delegation

  • First Degree: Complete
  • Second Degree: Partial
  • Third Degree: Complete

Section Six: Implementing Delegation

  • When to Delegate
  • Who Should I Delegate to?
  • Providing Instructions
  • Monitoring the Results
  • Delegation Dilemmas

Section Seven: High Impact Feedback

  • Characteristics of Good Feedback
  • Tools for Delivering Feedback
  • Informal Feedback
  • Formal Feedback

Section Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using a Productivity Journal

Section Nine: Resolving Conflict

  • Understanding the Effective Conflict Resolution Process
  • Maintaining Fairness
  • Examining Root Causes
  • Creating Mutual Gain Options and Multiple Option Solutions

Section Ten: Establishing Yourself

  • Dealing with Promotion from within a Team
  • Supervising a Brand New Team
  • Dealing with an Established Team

Section Eleven: Survival Tips for a New Supervisor

  • Ask the Right Questions
  • Go to Gemba
  • Keep Learning!

Section Twelve: Wrapping Up

Course 5 - Managing Human Resources

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 6 - Business Etiquette

Section One: Getting Started

  • Objectives

Section Two: What is Business Etiquette

  • Defining Etiquette
  • Why Bother with Business Etiquette

Section Three: Networking

  • The Cold Introduction
  • First Impressions Matter
  • The Business Card
  • Sorry, what was your name again?

Section Four: What to Wear

  • Is a Dress Code Optional?
  • 10 tips for that perfect look

Section Five: Introductions Over, What Next?

  • The bone crusher and the dead fish
  • Conversation Etiquette
  • Stages of Conversation

Section Six: The Business Lunch

  • Which Fork First?
  • Eating with Etiquette

Section Seven: Restaurant Etiquette

  • Ordering Correctly
  • Alcohol
  • Paying the Bill and Tipping

Section Eight: Email Etiquette and Netiquette

  • Understanding Netiquette
  • Email Etiquette: The Do’s and Don’ts of Email
  • Grammar

Section Nine: Telephone Etiquette

  • 10 Tips for Telephone Etiquette
  • Leaving Voicemail
  • Mobile Manners

Section Ten: The Written Letter

  • Saying Thank You with Style
  • Letters the Basic Structure
  • Writing the Letter

Section Eleven: International Etiquette

  • Some Basic Rules
  • Business Card Etiquette
  • Personal Space
  • Gifts
  • Communication

Section Twelve: Wrapping Up

Course 7 - Business Ethics

Module One - Getting Started

Module Two - What is Ethics?

  • What is Business Ethics?
  • 10 Benefits of managing ethics

Module Three - Implementing Ethics in the Workplace

  • Benefits
  • Guidelines for managing ethics in the workplace
  • Roles and responsibilities

Module Four - Employer / Employee Rights

  • Privacy policies
  • Harrassment issues
  • Technology

Module Five - Business and Social Responsibilities

  • Identifying types of responsibilities
  • Handling conflicting social and business reponsibilities

Module Six - Ethical Decisions

  • The basics
  • Balancing personal and organisational ethics
  • Common dilemmas
  • Making ethical decisions
  • Overcoming obstacles

Module Seven - Whistle Blowing

  • Criteria and risk
  • The process
  • When you should "blow the whistle"

Module Eight - Managerial Ethics

  • Ethical management
  • Identifying the characteristics
  • Ensuring ethical behavior

Module Nine - Unethical Behavior

  • Recognise and identify
  • Preventing
  • Addressing
  • Interventions

Module Ten - Ethics in Business (Part 1)

  • Organisation basics
  • Addressing the needs
  • Ethical principles

Module Eleven - Ethics in Business (Part 2)

  • Ethical Safeguards
  • Developing a Code of Ethics
  • Performing an Internal Ethics Audit
  • Upholding the Ethics Program

Module Twelve - Wrapping Up

Course 8 - Internet Marketing Fundamentals

Module One - Getting Started

Module Two - SWOT Analysis in Marketing

  • Strength
  • Weaknesses
  • Opportunities
  • Threats

Module Three - Marketing Research

  • Consume all media
  • Find the right price
  • Product development and improvement
  • Identify your target audience

Module Four - Real Time Marketing

  • Dynamic Content
  • Engagement builds followers
  • Constant readiness
  • The time, the place, the media

Module Five - Brand Management

  • Every interaction counts
  • Consistent through all media
  • Unique qualities
  • Needs to be actively managed

Module Six - Social Media (Part 1)

  • You are building a community
  • A personal touch
  • Brand champions
  • Make it easy to share

Module Seven - Social Media (Part 2)

  • Content is King
  • Blog and interact
  • Webinars
  • Constant monitoring

Module Eight - SEO Basics

  • Relevant and original content
  • Keywords
  • Value proposition
  • Linking

Module Nine - Website Characteristics

  • SEO Optimisation
  • Landing page
  • Analytics
  • Mobile and tablet friendly

Module Ten - Capturing Leads

  • Lead management and generation
  • Give something away
  • Quality vs Quantity
  • Capture repeat customers

Module Eleven - Campaign Characteristics

  • Tailored for your audience
  • Use powerful words
  • The 4 W's of a campaign
  • Monitor and tweak

Module Twelve - Wrapping Up

Course 9 - Marketing Basics

Module One - Getting Started

Module Two -  What is Marketing?

  • What is a market?
  • Marketing is not selling
  • Understanding customer needs
  • Defining your product or service

Module Three - Common Marketing Types (Part 1)

  • Direct marketing
  • Active marketing
  • Incoming marketing
  • Outgoing marketing

Module Four - Common Marketing Types (Part 2)

  • Guerrilla marketing
  • B2B marketing
  • B2C marketing
  • Promotional marketing

Module Five - The Marketing Mix

  • Product
  • Price
  • Promotion
  • Place

Module Six - Communicating the Right Way

  • The marketing pitch
  • Sell value, not the price
  • Fun and entertaining is powerful
  • Choosing the right media

Module Seven - Customer Communications

  • Give your customers a voice
  • It's not about you, it's about them
  • Every interaction counts
  • Answers questions honestly

Module Eight - Marketing Goals

  • Brand switching
  • Repeat purchases
  • Brand loyalty
  • Inform and educate

Module Nine - The Marketing Funnel

  • Awareness
  • Interest
  • Desire
  • Action

Module Ten - Marketing Mistakes (Part 1)

  • Not taking social media seriously
  • Not having a USP
  • Cross cultural and international translations
  • Not building a relationship

Module Eleven - Marketing Mistakes (Part 2)

  • Not having a plan
  • Aiming at everyone
  • Not tracking metrics
  • Not listening to your customers

Module Twelve - Wrapping Up

Course 10 - Performance Management

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
41%
4 star
32%
3 star
20%
2 star
6%
1 star
2%
(1999)
Average rating 3.5 out of 5 stars

18 October 2019 01:34:12 AM

Excellent advise throughout. Really good for supervises at all levels.

14 October 2019 04:21:07 PM

Very informative and valuable course

1 October 2019 12:09:48 PM

I´m so glad to have chosen these mini-courses, they are very useful!

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

25 September 2019 11:39:33 PM

It has been a very interesting course, I can´t wait to do more!

17 September 2019 09:36:54 AM

A good course to make you think about different aspects of running a business

17 September 2019 09:28:06 AM

A good course to learn the basics of starting a business

16 September 2019 03:45:50 PM

Some really good points, specially for someone totally new to thinking about starting a business...provides good reminders to what things are important.

7 September 2019 01:43:04 PM

Very informative course, highly recommend for beginners.

5 September 2019 02:07:18 PM

easy to follow

5 September 2019 12:56:21 PM

Thank you

19 August 2019 02:43:17 PM

I've enjoyed this first module.

24 July 2019 10:50:30 PM

very hard!!!!!!!!

19 July 2019 10:15:05 AM

great and informative

19 July 2019 03:30:51 AM

The course increased my knowledge as a manager.

19 July 2019 12:26:53 AM

great and easy

15 July 2019 12:01:14 AM

Great and informative course

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About this Course

Make Your Business Venture an Astounding Success - 10 Courses in this Bundle

  1.  Entrepreneurship

  2.  Small Business Masterclass

  3.  Critical Thinking

  4.  Supervising Others

  5.  Managing Human Resources

  6.  Business Etiquette

  7.  Business Ethics

  8.  Internet Marketing Fundamentals

  9.  Marketing Basics

  10.  Performance Management

1. Entrepreneurship : Make Your Business Venture an Astounding Success!

So, you want to break into entrepreneurship? Well, that’s great, but know that it is no easy feat. There are many steps you must take just to prepare yourself to embark on the journey, and once you have started your business, many more steps to maintain the business. This course is designed to give you the tools you need to start, run, and grow a business you can be proud of!

Would you to be your own boss? Have you ever dreamed of starting your own business? Don’t know what to do about your great business idea? If you have ever thought about these situations then you need our entrepreneurship course.

Let our Entrepreneurship Online Short Course help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship course.

By the end of this Entrepreneurship Online Short Course, you will be able to:

  • Understand how to start a business
  • Develop a business plan
  • Get financing for your business
  • Hire and train employees
  • Run your business
  • Grow your business

2. Small Business Masterclass: Learn Marketing & Branding strategies to Make Your Business Successful!

If you are struggling to keep your business afloat or you want to learn the real secrets to business success, you must invest in the Small business Masterclass, Online Course. You will learn strategies and techniques that you can implement quickly and easily that will dramatically increase your profitability and the value of your business.

In a little over 6 hours, you will master the skills required to Bullet Proof your business and create a gold mine for your family. Learn from leading businessmen including Gerry Harvey, David Koch, Ross Greenwood and more, the Skills required to Develop your Business to it's full potential.

If you own a small business today you either have a potential gold mine or a potential hazard for your family, what are you prepared to do to turn your business into a potential gold mine? Some businesses fail because they can’t manage money, but most businesses fail because they never learned how to manage their ideas.

With The Small Business Masterclass you will learn:

  • Strategies to get your business off the ground Quickly, so you are Making Money Sooner
  • How to get your image right so your customers are confident to deal with you and Keep Coming Back
  • How to make your customers Remember Your Business
  • What is happening with your sales, which customers are profitable and which customers are eating into your Profits
  • How to profile your customers to identify your Valuable Customers
  • How to merchandise to Increase Profitability
  • Learn how to develop a system that will let your business almost run itself, freeing up your time to put in place New Marketing Strategies
  • How systems increase Productivity and Profitability
  • How to sell features, advantages, and benefits of products to Increase Sales
  • How to communicate your unique selling position to your customers to constantly Beat Competitors
  • How to write hypnotic sales copy to Achieve Higher Conversions
  • How to market your products and services to Keep Business Growing
  • How to use the web to promote your business and create Awareness For Your Brand
  • 7 key marketing strategies that are easy to follow and put into action for Long Term Growth

3. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.

By the end of this Critical Thinking Online Short Course, you will be able to:

  • Understand the components of critical thinking
  • Utilise non-linear thinking
  • Use logical thinking
  • Recognise what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities

4. Supervising Others: Effectively Manage Your Staff to get More out of Them

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

By the end of this Supervising Others Online Short Course, you will be able to:

  • Define requirements for required work.
  • Set the expectations for your staff.
  • Establish SMART goals for yourself.
  • Help your staff set SMART goals.
  • Learn to delegate appropriately.
  • Provide effective feedback to your staff.
  • Utilise effective time management techniques.
  • Perform effective conflict resolution.
  • Understand how to manage effectively in different situations.
  • Understand what a new supervisor needs to become an effective supervisor.

5. Managing Human Resources: Manage Human Resources In Your Workplace

The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.

Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.

Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.

By the end of this Managing Human Resources Online Course, you will be able to:

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

6. Business Etiquette: Look and Sound Your Best in Any Situation

Business etiquette is so much more than knowing which fork to use at lunch with a client. Etiquette is about presenting yourself with the kind of polish that shows you can be taken seriously. Etiquette is also about being comfortable around people (and making them comfortable around you!)

Good etiquette adds to your overall credibility. If you treat all people with respect, show courtesy in the office and dress well, those you work with will most likely think highly of you. On the other hand, poor etiquette can hurt your professional relationships. During this course we will look at many areas of business etiquette, including networking, meeting manners, dining decorum, international business etiquette and more.

At the end of this Business Etiquette Online Short Course, you should be able to:

  • Identify what business etiquette is and why it’s important.
  • Network with confidence.
  • Present themselves professionally.
  • Understand the importance of dress codes and what they mean.
  • Understand how to use a business card effectively.
  • Remember names easily.
  • How to conduct themselves at a business lunch.
  • Understand basic guidelines regarding, grammar standards in all written communication.
  • Understand telephone etiquette.
  • Understand the benefits of international etiquette.

7. Business Ethics: Business Ethics are Vital for an Organization to be Successful

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability.

Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.

A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed.

It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

By the end of this Business Ethics Online Short Course, you will be able to:

  • Define and understand ethics
  • Understand the benefits of ethics
  • Create strategies to implement ethics at work
  • Recognise social and business responsibility
  • Identify ethical and unethical behavior
  • Learn how to make ethical decisions and lead with integrity

8. Internet Marketing Fundamentals: Gain the Skills required to Market Your Business Online

Marketing has changed dramatically over the last decade. Marketing is all about communicating, and the Internet has completely changed the way people communicate. The Internet is a marketer's dream come true, especially with Social Media, as you have a low cost marketing tool that can reach a large audience.

Internet Marketing Fundamentals will provide you with a great set of skills to market your business online. Content is the king of Internet marketing, and your will need to know how to utilize your great content. If you want your business to grow then you need to understand Internet Marketing Fundamentals.

By the end of this Internet Marketing Fundamentals course, you will be able to:

  • Know how to conduct market research
  • Develop a workable internet marketing campaign
  • Recognise your target market
  • Understand your brand
  • Grasp SEO and website characteristics
  • Find and capture leads

9. Marketing Basics: Get a Better Understanding of Marketing and Grow Your Business

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. In this course you will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

Marketing Basics will provide the basic knowledge to show you how to build and grow your business. Marketing has changed a lot recently and having a new perspective will give you the needed information to assist in making marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

By the end of this course, you will be able to:

  • Define your market
  • Know the different types of marketing and ways to use them
  • Learn effective ways of communicating with the customer
  • Know how to set marketing goals and strategies
  • Recognise common marketing mistakes and know how to avoid

10. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognise the importance of motivation
  • Develop a performance journal and performance plan

Receive Lifetime Access to Course Materials, so you can review at any time.

Learn about various functions of a business and make a splash in the business world with our entrepreneurship courses

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Ultimate Entrepreneurship & Small Business Learning 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Entrepreneurship

Module One: Getting Started

By the end of this course, you will be able to:

  • Understand how to start a business
  • Develop a business plan
  • Get financing for your business
  • Hire and train employees
  • Run your business
  • Grow your business

Module Two: Decide on the Type of Business

  • Lesson One: Is It Feasible?
  • Lesson Two: What Are Your Interests?
  • Lesson Three: Do You Have the Experience?
  • Lesson Four: Are You an Expert?
  • Lesson Five: Case Study

Module Three: What Is the Market/Competition Like?

  • Lesson One: Is the Venture Lucrative?
  • Lesson Two: Is There Competition?
  • Lesson Three: How Can You Set Yourself Apart from the Competition?
  • Lesson Four: How Is the Customer Prospect?
  • Lesson Five: Case Study

Module Four: Basics of Starting a Business

  • Lesson One: Decide on a Name
  • Lesson Two: Legal Structure of the Business
  • Lesson Three: Register the Business
  • Lesson Four: Choose the Location
  • Lesson Five: Hire an Accountant
  • Lesson Six: Case Study

Module Five: Create a Business Plan

  • Lesson One: What Should Be Included in the Business Plan
  • Lesson Two: Gather Documentation
  • Lesson Three: Develop a Business Plan Outline
  • Lesson Four: Draft a Business Plan
  • Lesson Five: Case Study

Module Six:  Get Financing

  • Lesson One: Contact Organizations for Guidance
  • Lesson Two: Decide the Type of Financing
  • Lesson Three: Shop Around
  • Lesson Four: What to Do Once Approved
  • Lesson Five: Case Study

Module Seven: Hire Employees

  • Lesson One: Develop Job Descriptions
  • Lesson Two: Advertise Positions
  • Lesson Three: Interview Candidates
  • Lesson Four: Select Candidates
  • Lesson Five: Case Study

Module Eight: Training Employees

  • Lesson One: Teach Company Culture
  • Lesson Two: Implement Actual Training for the Position
  • Lesson Three: Provide Feedback
  • Lesson Four: Offer Additional Training, If Necessary
  • Lesson Five: Case Study

Module Nine: Market the Business

  • Lesson One: Traditional Marketing
  • Lesson Two: Create a Website
  • Lesson Three: Social Media
  • Lesson Four: Networking Groups
  • Lesson Five: Case Study

Module Ten: Run the Business

  • Lesson One: Procurement
  • Lesson Two: Sell! Sell! Sell!
  • Lesson Three: How to Manage Cash Flow
  • Lesson Four: Budgeting
  • Lesson Five: Case Study

Module Eleven:  Grow the Business

  • Lesson One: Offer More Products/ Services
  • Lesson Two: Open Another Location
  • Lesson Three: Franchise Opportunitites
  • Lesson Four: Scoring Large Contracts
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Small Business Masterclass

Module 1 Getting Your Image Right

In this module, we look at your total company image from customer perception to staff look and feel. We cover company colors, slogans, uniforms and more.

  • Learn how to change your image and your business image.

  • Learn how to make your customers remember your business.
  • Learn what colors suit your business and will attract your target customers.
  • Learn how to act like a winner and not like a loser.
  • Are you a possibility thinker or an impossibility thinker?
  • Does your logo or slogan sell your business?

Included in this module is an interview with John Ferguson, who is a small business owner of Eco-Signs. John has invented the new ecologically friendly and easy-to-use slimline light box signs and John talks about his six-year journey from starting his business in his garage to operating out of a factory and out growing it by dominating his market.

In this interview he covers topics such as:

  • Creating brand awareness

  • Start-up marketing
  • Growing your business and dealing with expansion
  • Patenting and trade marking

Also, included in this module is an interview with Gerry Harvey, who is the co-founder of the Harvey Norman retail chain in Australia and New Zealand. He talks candidly about his upbringing and his family experience of losing money and dealing with hardship and how this shaped his mindset to earn money.

He explains what keeps him motivated to stay at the top of what he does. He also talks about the need to be organized and have a balance between work, family, exercise and relaxation.

In this interview Gerry Harvey also covers topics such as:

  • The risk of losing money and the need to generate cash flow

  • Why you should follow your passion
  • Why your perseverance will determine your success
  • How to choose the right business for you
  • The importance of educating yourself to learn a variety of skills needed to be successful in business

Module 2 Know Your Business

In this module we look at what is happening with your sales. Which customers are profitable and which customers are simply eating into your profitability.

  • Learn how to focus on your customers, not your products.

  • Learn how to choose your ideal customer.
  • Learn how to price your products based on your ideal customers.
  • Learn which of the three pricing structures will suit your business.
  • Learn the four essential parts to making money in business.
  • Learn how to use risk management to guide your expansion.
  • Learn how to merchandise to increase profitability.

Included in this module is an interview with Ross Greenwood, who is the Finance Editor for the Nine Network in Australia and a small business owner himself. He discusses in detail the economic indicators that small business owners should be aware of and how these can affect your business.

He provides commentary on the best way to extend your line of credit when economic times are tough and you need more cash flow to sustain your business, without it adversely affecting your family and lifestyle. He also shares his thoughts on why nurturing relationships with your bank manager and accountant can help save your business from getting into trouble.

In this interview Ross Greenwood also covers topics such as:

  • How to run your business according to the market conditions

  • How to determine whether your business is merely a job or a sustainable business
  • How to turn the income from your business into an asset
  • The advantages of investing in commercial property over paying rent
  • How to avoid your business becoming a living nightmare
  • What skills you will need to learn if you have chosen to commercialize your interest, skill or hobby into a small business

Module 3 Systematize Your Business

In this module we will cover how to develop systems that will let your business almost run by itself, freeing up your time to put into place your new business strategies.

  • Learn techniques to give your business measurable consistency.

  • Learn systems that will allow you to duplicate or franchise your business.
  • Learn how systems will increase the value of your business to the potential buyer.
  • Learn the ten steps to systematizing your business.
  • Learn how systems will increase staff productivity.

Included in this module is an interview with Andrew Ricker, who is co-owner of The Aged Care Channel in Australia - a membership-driven organization that provides educational resources for training the staff of residential care homes via satellite. In this interview he covers topics such as:

  • Introducing best practice and continuous improvement programs to keep up to date with current demands

  • Building a business slowly on strong foundations rather than rushing expansion by over financing
  • The importance of having the right skill set within the staff of the business
  • The importance of keeping an eye on the core business
  • The importance of having well-documented procedures to enable duplication of your business
  • The importance of succession planning to enable expansion
  • Learning to use your past mistakes to guide you to future success

Also included in this module is an interview with Tim Sims, Managing Director of Pacific Equity Partners in Australia. He explains what private equity is and how it works. He gives commentary on the criteria used by private equity partners when looking at a business in which to invest.

In this interview Tim Sims covers topics such as:

  • The elements that make a good business

  • How to take profits to a higher level without reducing costs
  • How to create value in a business
  • How private equity partners can help to grow your business
  • Understanding the importance of having a sound business strategy

Module 4 Sales Team Training

We teach your staff to sell in a tough market. Your staff will be trained how to make business friendships with your main customers.

Learn how:

  • Staff members can contribute to the culture of your team

  • To train your staff on selling the features, advantages, and benefits of products
  • To communicate your unique selling position to your customers
  • To attract repeat customers
  • To decide between part-time or full-time sales staff
  • To match the personality of your sales staff to your products
  • To recapture lost sales
  • To develop business friendships
  • To use telemarketing successfully
  • To use testimonials to sell your products or services
  • Your business has the potential to lose customers
  • To manage the integrity and reputation of your business
  • Staff meetings can boost your sales team's performance

Included in this module is an interview with sales and marketing expert Tim Shaw, who is regarded as Australia's No.1 salesman. He talks about his years selling for Demtel on television and why customers buy the salesperson before they buy the product. He will help you to understand how to influence your customer to spend their money with you and not your competitors.
In this interview Tim Shaw also covers topics such as:

  • What is quality customer service

  • How to brand your business
  • How to connect with your customer
  • How to use testimonials
  • Why you should continuously update your presence in the market place
  • How important the boss is to the business
  • How to leverage every sale you make
  • What portion of your sales

Module 5: Marketing your Business

We will look at how to write copy that sells. You will learn all the rules to copywriting that help a customer make a decision to buy from you.

  • Find your niche and dominate it.

  • Learn to blow your competition out of the water.
  • Learn what your unique selling position is.
  • Know the benefits of your products and how to market them.
  • Learn how to write an attention-grabbing headline.
  • Learn the ten biggest marketing mistakes businesses make.
  • Learn how to write hypnotic sales copy.
  • Learn how to grow your mailing list.
  • Learn when it is best to market.

Included in this module is an interview with copywriter David Said, who has thirty years experience in leading Australian and international ad agencies. He explains what is required to write good copy and sell by "remote control" as he calls it.

In this interview David Said also covers topics such as:

  • How to present your product

  • How to control your reader's eye
  • How to control your reader's pace
  • How to write different copy for different mediums

Also included in this module is an interview with John Hilton, who is an inventor and Managing Director of Spatial Freedom Australia. John has invented the products Space-ball™ and the Astroid™ spatial controller, which are used in 3D design engineering. His list of clients includes companies such as Boeing, Ford and General Motors.

In this interview John Hilton covers topics such as:

  • How to take your product to the marketplace

  • How to protect your idea or technology
  • How to package your products

Module 6: Website Ranking

There are unwritten rules to getting your website onto the first page of a search engine. We take you step-by-step through how to optimize your website and make it sell for you.
Learn how:

  • To use the web to promote your business

  • To use ad words to laser guide your marketing on the web
  • Search engines work
  • Sponsored links work and their benefits
  • To get high natural ranking for free
  • The rules of search engine optimization are achieved
  • Your keywords can help get you to the top
  • To make your website relevant to the search term
  • To use testimonials to get more out of searches
  • To use links to get higher rankings
  • To use e-articles to link to your site

This module includes an interview with small business owner Gavin Tooley, owner of Click Business Cards, which are Australia's largest supplier of business cards. Click Business Cards transformed it's business from a run-of-the-mill printing business in 1996 to an internet-driven business with a global customer base.

In this interview Gavin Tooley covers topics such as:

  • The value of having testimonials on your website

  • Why you should make it easy for the customer to contact you and order from your website
  • Why it is important to give your customer simple options when ordering
  • Why a customer chooses an internet business instead of a face to face business
  • The best way to promote your business on the internet search engines

Module 7: Bullet Proof your Customers

In this module, we cover how to stop your opposition from stealing your customers. We show you how to set up a customer loyalty program. Your customer loyalty program will help your customers distinguish your business from others.

You will learn:

  • Why you should know your customer

  • Who your most loyal customers are
  • How to develop a system to identify your most valuable customers
  • How to put together a customer evaluation form
  • What customer rewards programs work
  • How to create a mystery shopper program
  • How often to contact your customer
  • How to identify when you are losing a customer
  • Why an interesting newsletter that will cement relationships with your customers
  • Eye-catching formats for your newsletters
  • How to use your newsletter as a sales tool
  • How to track the sales of your customers
  • How to alter staff behavior to increase your sales
  • How to use a competitor analysis to your advantage

Module 8: Print Advertising (including yellow pages)

In this module, we will take you through writing a Yellow Pages advert that works. We will discuss strategies to help you get more sales by splitting adverts to get the maximum benefit.

You will learn

  • What will appeal to your customers

  • How to make your advert stand out from your competitors
  • What the Yellow Pages sales team will not tell you
  • How to negotiate the best price for your advert
  • How to design your advert for your target customer
  • Which classification headings will generate more inquiries
  • What fonts to use for impact headlines and body copy
  • What graphics work best
  • What style of advert to avoid
  • How to tell your customers why they should call you
  • Why Yellow Pages advertising works
  • How to track and measure the success of your Yellow Pages advert

Module 9: 7 Key Marketing Strategies

In this module, we present seven key marketing strategies that are easy to follow and put into action.

We also cover setting business goals that are on purpose for your business.

Included in this module is an interview with David Koch, co-host of Australia's No.1 breakfast show, Sunrise. David is also well respected as a top investment and business commentator, presenting My Business Show on the Seven Network, plus A Minute on Your Business and A Minute on Your Money, which has aired on over 50 radio stations across Australia.

In this interview David Koch covers topics such as:

  • Effective communication for partners when dealing with finances.

  • Where to start seeking financial advice.
  • Why you should invest in income protection insurance.
  • Why it is important to have predetermined goals.
  • Tips of on how to balance your personal life with your business life.

Course 3 - Critical Thinking

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 4 - Supervising Others

Section One: Getting Started

  • Objectives

Section Two: Setting Expectations

  • Criteria for Success
  • Spotting Opportunities for Improvement
  • Setting Expectations Verbally
  • Documenting Expectations

Section Three: Setting Goals

  • Understanding Cascading Goals
  • Creating SMART Goals
  • Helping Others Set Goals

Section Four: Assigning/Delegating Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach

Section Five: Three Degrees of Delegation

  • First Degree: Complete
  • Second Degree: Partial
  • Third Degree: Complete

Section Six: Implementing Delegation

  • When to Delegate
  • Who Should I Delegate to?
  • Providing Instructions
  • Monitoring the Results
  • Delegation Dilemmas

Section Seven: High Impact Feedback

  • Characteristics of Good Feedback
  • Tools for Delivering Feedback
  • Informal Feedback
  • Formal Feedback

Section Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using a Productivity Journal

Section Nine: Resolving Conflict

  • Understanding the Effective Conflict Resolution Process
  • Maintaining Fairness
  • Examining Root Causes
  • Creating Mutual Gain Options and Multiple Option Solutions

Section Ten: Establishing Yourself

  • Dealing with Promotion from within a Team
  • Supervising a Brand New Team
  • Dealing with an Established Team

Section Eleven: Survival Tips for a New Supervisor

  • Ask the Right Questions
  • Go to Gemba
  • Keep Learning!

Section Twelve: Wrapping Up

Course 5 - Managing Human Resources

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

Course 6 - Business Etiquette

Section One: Getting Started

  • Objectives

Section Two: What is Business Etiquette

  • Defining Etiquette
  • Why Bother with Business Etiquette

Section Three: Networking

  • The Cold Introduction
  • First Impressions Matter
  • The Business Card
  • Sorry, what was your name again?

Section Four: What to Wear

  • Is a Dress Code Optional?
  • 10 tips for that perfect look

Section Five: Introductions Over, What Next?

  • The bone crusher and the dead fish
  • Conversation Etiquette
  • Stages of Conversation

Section Six: The Business Lunch

  • Which Fork First?
  • Eating with Etiquette

Section Seven: Restaurant Etiquette

  • Ordering Correctly
  • Alcohol
  • Paying the Bill and Tipping

Section Eight: Email Etiquette and Netiquette

  • Understanding Netiquette
  • Email Etiquette: The Do’s and Don’ts of Email
  • Grammar

Section Nine: Telephone Etiquette

  • 10 Tips for Telephone Etiquette
  • Leaving Voicemail
  • Mobile Manners

Section Ten: The Written Letter

  • Saying Thank You with Style
  • Letters the Basic Structure
  • Writing the Letter

Section Eleven: International Etiquette

  • Some Basic Rules
  • Business Card Etiquette
  • Personal Space
  • Gifts
  • Communication

Section Twelve: Wrapping Up

Course 7 - Business Ethics

Module One - Getting Started

Module Two - What is Ethics?

  • What is Business Ethics?
  • 10 Benefits of managing ethics

Module Three - Implementing Ethics in the Workplace

  • Benefits
  • Guidelines for managing ethics in the workplace
  • Roles and responsibilities

Module Four - Employer / Employee Rights

  • Privacy policies
  • Harrassment issues
  • Technology

Module Five - Business and Social Responsibilities

  • Identifying types of responsibilities
  • Handling conflicting social and business reponsibilities

Module Six - Ethical Decisions

  • The basics
  • Balancing personal and organisational ethics
  • Common dilemmas
  • Making ethical decisions
  • Overcoming obstacles

Module Seven - Whistle Blowing

  • Criteria and risk
  • The process
  • When you should "blow the whistle"

Module Eight - Managerial Ethics

  • Ethical management
  • Identifying the characteristics
  • Ensuring ethical behavior

Module Nine - Unethical Behavior

  • Recognise and identify
  • Preventing
  • Addressing
  • Interventions

Module Ten - Ethics in Business (Part 1)

  • Organisation basics
  • Addressing the needs
  • Ethical principles

Module Eleven - Ethics in Business (Part 2)

  • Ethical Safeguards
  • Developing a Code of Ethics
  • Performing an Internal Ethics Audit
  • Upholding the Ethics Program

Module Twelve - Wrapping Up

Course 8 - Internet Marketing Fundamentals

Module One - Getting Started

Module Two - SWOT Analysis in Marketing

  • Strength
  • Weaknesses
  • Opportunities
  • Threats

Module Three - Marketing Research

  • Consume all media
  • Find the right price
  • Product development and improvement
  • Identify your target audience

Module Four - Real Time Marketing

  • Dynamic Content
  • Engagement builds followers
  • Constant readiness
  • The time, the place, the media

Module Five - Brand Management

  • Every interaction counts
  • Consistent through all media
  • Unique qualities
  • Needs to be actively managed

Module Six - Social Media (Part 1)

  • You are building a community
  • A personal touch
  • Brand champions
  • Make it easy to share

Module Seven - Social Media (Part 2)

  • Content is King
  • Blog and interact
  • Webinars
  • Constant monitoring

Module Eight - SEO Basics

  • Relevant and original content
  • Keywords
  • Value proposition
  • Linking

Module Nine - Website Characteristics

  • SEO Optimisation
  • Landing page
  • Analytics
  • Mobile and tablet friendly

Module Ten - Capturing Leads

  • Lead management and generation
  • Give something away
  • Quality vs Quantity
  • Capture repeat customers

Module Eleven - Campaign Characteristics

  • Tailored for your audience
  • Use powerful words
  • The 4 W's of a campaign
  • Monitor and tweak

Module Twelve - Wrapping Up

Course 9 - Marketing Basics

Module One - Getting Started

Module Two -  What is Marketing?

  • What is a market?
  • Marketing is not selling
  • Understanding customer needs
  • Defining your product or service

Module Three - Common Marketing Types (Part 1)

  • Direct marketing
  • Active marketing
  • Incoming marketing
  • Outgoing marketing

Module Four - Common Marketing Types (Part 2)

  • Guerrilla marketing
  • B2B marketing
  • B2C marketing
  • Promotional marketing

Module Five - The Marketing Mix

  • Product
  • Price
  • Promotion
  • Place

Module Six - Communicating the Right Way

  • The marketing pitch
  • Sell value, not the price
  • Fun and entertaining is powerful
  • Choosing the right media

Module Seven - Customer Communications

  • Give your customers a voice
  • It's not about you, it's about them
  • Every interaction counts
  • Answers questions honestly

Module Eight - Marketing Goals

  • Brand switching
  • Repeat purchases
  • Brand loyalty
  • Inform and educate

Module Nine - The Marketing Funnel

  • Awareness
  • Interest
  • Desire
  • Action

Module Ten - Marketing Mistakes (Part 1)

  • Not taking social media seriously
  • Not having a USP
  • Cross cultural and international translations
  • Not building a relationship

Module Eleven - Marketing Mistakes (Part 2)

  • Not having a plan
  • Aiming at everyone
  • Not tracking metrics
  • Not listening to your customers

Module Twelve - Wrapping Up

Course 10 - Performance Management

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(1999)
Average rating 3.5 out of 5 stars
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2 star
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1 star
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18 October 2019 01:34:12 AM

Excellent advise throughout. Really good for supervises at all levels.

14 October 2019 04:21:07 PM

Very informative and valuable course

1 October 2019 12:09:48 PM

I´m so glad to have chosen these mini-courses, they are very useful!

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

25 September 2019 11:39:33 PM

It has been a very interesting course, I can´t wait to do more!

17 September 2019 09:36:54 AM

A good course to make you think about different aspects of running a business

17 September 2019 09:28:06 AM

A good course to learn the basics of starting a business

16 September 2019 03:45:50 PM

Some really good points, specially for someone totally new to thinking about starting a business...provides good reminders to what things are important.

7 September 2019 01:43:04 PM

Very informative course, highly recommend for beginners.

5 September 2019 02:07:18 PM

easy to follow

5 September 2019 12:56:21 PM

Thank you

19 August 2019 02:43:17 PM

I've enjoyed this first module.

24 July 2019 10:50:30 PM

very hard!!!!!!!!

19 July 2019 10:15:05 AM

great and informative

19 July 2019 03:30:51 AM

The course increased my knowledge as a manager.

19 July 2019 12:26:53 AM

great and easy

15 July 2019 12:01:14 AM

Great and informative course

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Course Summary

Course ID No.: 020ESB10CB
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Course Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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